The second-hand marketplace Shoppers Express Frustration About Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
